FAQ
Orders
Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible at info@edosswimwear.com. We will do our best to assist before your order has been dispatched.
I didn’t receive an order confirmation. What should I do?
Please check your spam or junk folder first. If you still cannot find your confirmation email, please contact us at info@edosswimwear.com and we will be happy to assist.
Delivery
How long will my order take to arrive?
Orders are typically processed within 1–2 business days. Delivery times vary depending on your location and the shipping method selected at checkout
How do I track my order?
Once your package has been dispatched, you will receive an email with your tracking details sent to the email address used when placing your order.
Will I need to sign for my delivery?
Yes, all deliveries require a signature upon receipt.
What if I don’t receive my order?
You can track your order using the tracking number provided in your dispatch confirmation email. If the carrier was unable to deliver your parcel, they should leave a delivery note with further instructions. If you need assistance with your shipment status, please contact us at info@edosswimwear.com.